Alvernon Optical - Tanque Verde

Having recently relocated to Tucson I was due for my yearly optical examination and opted for Alvernon Optical. I found staff to be friendly, helpful and professional throughout the process of scheduling an appointment through choosing a pair of prescription sunglasses. I would readily recommend Alvernon Optical for those in need of an eye examination and in need of glasses.

Update: I'm editing my review to add the staffers worked to address the issues after I brought them to their attention, and I really appreciate that. I had past experiences in which nothing was done to make things right. So that differentiates Alvernon from other businesses. Original review: The optometrist I visited, Sharon Peterson, was great, but other staff need to work on better communicating with customers. I was told my glasses would take 2 weeks, yet I didn't hear from staff. I called after 3 weeks and discovered my glasses were apparently there and ready for pickup. I also ordered lenses for my old glasses, and those too were already there. Had a staffer called me, I could have picked up my new glasses and dropped off my old ones earlier. After I dropped off my old glasses, I was told it would take an additional week. So this whole process has stretched to 4 weeks. Personally, I don't think service should take so long when you are spending so much money on glasses.

I paid a lot for my glasses and only had them for about # weeks. Were supposed to have scratch protection but they got some bad scratches. I was thinking I was going to have a hard time, but they took care of, new lenes, I was pleased because it was at their expense. Very nice young lady took care of the entire deal. I'm pleased

Great service my frames are huge like abnormal huge how I like them no one else could do them but they did and I love it took a few weeks but well worth the wait

I was met with friendly professionalism when I went in to choose new frames and get a new prescription for glasses filled. The few minutes I was there proceeded the same way. I left with a greater sense of confidence than I had felt days earlier, when I had received the prescription. I should have started at Alvernon Optical with an exam and refraction.

I've worn glasses since I was 15. I'm 72 now and have been to countless optical practioners. Alvernon Optical is the best. After my exam, it took less than 2 weeks to get my new frames and lenses. I can't say enough good things about my experience. Thank you!

This recent visit to your Alvernon Optical on Tanque Verde was a wonderful surprise. I met your optical lab expert Ian Brox who gave me his full attention to help fix my broken glasses. I ended up getting a new frame, and with Ian telling me he could "custom" fit the old lenses in the new frame if he could meet me at the Lab on Alvernon the next day. So that's what I did and he was so nice and so quick and so helpful, I could hardly believe it. He was incredible. Thank you so much. He helped put an even more positive spin on your Alvernon brand than I already had. And I always had a positive spin on you all anyway!. But this topped all of my experiences there. Thank Ian, please. I did when I was there, but know that he is truly one in a million. - Thank, Carol Blomstrand

Going here, I can see how they have such high ratings. And I’m going to add to the high ratings because this place deserves it! I have already recommended Alvernon Optical to others. I was dreading going to an eye doctor but they made it so easy. I love how they’re using the latest technology and everything they do is explained along the way. Dr. Lewis was fantastic. He explained things to me I feel like someone should have told me long ago about eye health! He took time and answered all my questions. I also felt like he made sure that the prescription we landed on really worked for me and that I was comfortable. Nadia was amazing! I want to take her shopping with me too!! She could just look at glasses and my face and could tell what would look good. And if it didn’t look good, she did not hesitate to let me know. I am so happy with my choices and I actually look forward to wearing my glasses!!