Alvernon Optical - Tanque Verde

I recently had my first visit at the Tanque Verde office of Alvernon Optical. I was impressed with the prompt professional eye care services provided, as well as the quality and range of eyewear. I recommend Alvernon Optical highly!!

Mary Silverman went above and beyond helping my husband find frames that fit his face (he has a narrow face and a short Pupil Distance. Short of using a child’s frame, she was able to quickly find at least a dozen frames that would fit his face and offered an unbiased, honest opinion about what suited him best. He was happy with the final selection and she was very patient with us throughout the whole process. Great customer service!

Having recently relocated to Tucson I was due for my yearly optical examination and opted for Alvernon Optical. I found staff to be friendly, helpful and professional throughout the process of scheduling an appointment through choosing a pair of prescription sunglasses. I would readily recommend Alvernon Optical for those in need of an eye examination and in need of glasses.

Update: I'm editing my review to add the staffers worked to address the issues after I brought them to their attention, and I really appreciate that. I had past experiences in which nothing was done to make things right. So that differentiates Alvernon from other businesses. Original review: The optometrist I visited, Sharon Peterson, was great, but other staff need to work on better communicating with customers. I was told my glasses would take 2 weeks, yet I didn't hear from staff. I called after 3 weeks and discovered my glasses were apparently there and ready for pickup. I also ordered lenses for my old glasses, and those too were already there. Had a staffer called me, I could have picked up my new glasses and dropped off my old ones earlier. After I dropped off my old glasses, I was told it would take an additional week. So this whole process has stretched to 4 weeks. Personally, I don't think service should take so long when you are spending so much money on glasses.

I paid a lot for my glasses and only had them for about # weeks. Were supposed to have scratch protection but they got some bad scratches. I was thinking I was going to have a hard time, but they took care of, new lenes, I was pleased because it was at their expense. Very nice young lady took care of the entire deal. I'm pleased

Great service my frames are huge like abnormal huge how I like them no one else could do them but they did and I love it took a few weeks but well worth the wait

I was met with friendly professionalism when I went in to choose new frames and get a new prescription for glasses filled. The few minutes I was there proceeded the same way. I left with a greater sense of confidence than I had felt days earlier, when I had received the prescription. I should have started at Alvernon Optical with an exam and refraction.

I've worn glasses since I was 15. I'm 72 now and have been to countless optical practioners. Alvernon Optical is the best. After my exam, it took less than 2 weeks to get my new frames and lenses. I can't say enough good things about my experience. Thank you!